WhatsApp Business
Use your own WhatsApp Business account. Meta’s approval is part of setup; we guide you.
WhatsApp, Instagram, Messenger, Telegram, email, and web chat in one shared inbox. Your team sees the full history and can jump in at any time.
Use your own WhatsApp Business account. Meta’s approval is part of setup; we guide you.
Keep DMs, story replies, and questions in the same place as the rest of your chats.
See Messenger conversations next to email and web chat.
Bring Telegram chats into the same shared view.
Turn shared email into one clear conversation with your team.
A widget in 50+ languages, right-to-left friendly, with your colors, logo, and pre-chat forms.
WhatsApp and Instagram setup needs Meta’s OK. We guide you through the steps. Meta may charge small fees for some WhatsApp chats. You pay Meta, not us.
Organize chats with tags and keep internal notes out of the customer’s view.
Mark the chats that need a faster answer and keep the rest in order.
See what your team has read and where a conversation stands.
Every chat history and custom tag in one profile.
Publish help pages with your own custom domain.
Save the answers you type most and insert them in a click.
On Growth, route and organize chats with team rules and automations.
On Starter and up, see dashboards and send feedback surveys.
Start with web chat or email. Add WhatsApp, Instagram, Messenger, and Telegram when you are ready. We guide you through Meta’s setup.
The short version before you start.
HalloInbox puts your customer chats in one shared inbox. Connect WhatsApp, Instagram, Messenger, Telegram, email, and web chat. Hallo Reply answers the repeat questions from your own info.
Web chat, email, WhatsApp Business, Instagram DMs, Facebook Messenger, and Telegram. We do not add extra channels until they are tested.
You add the info it can use, like help pages and business details. It answers only from that info. When it is unsure, it hands the chat to your team.
AI pauses and chats go to your team. You can add top-up credits if you want. Top-ups are €10 per 1,000 credits and last 12 months.
No. The Free plan needs no card. The 14-day Starter trial requires a card.
Yes. Annual billing saves 20% and is billed once a year. You can choose monthly or annual on the pricing page.
Yes, with your own WhatsApp Business account. WhatsApp and Instagram setup needs Meta’s OK. We guide you through it.
On Google Cloud in the EU, in the Netherlands or Frankfurt. AI runs on Gemini through Vertex AI in the EU. Meta and Telegram handle messages on their own apps.
Yes. You can cancel from your workspace. Your data follows the retention period for your plan.
Start free, connect a channel, and load a starter template. No card on Free.