Shared inbox + AI replies

All your DMs. One inbox.

Hallo Reply answers the repeat questions. You handle the rest. WhatsApp, Instagram, Messenger, Telegram, email, and web chat in one place.

Free plan. No card. Hosted in the EU.
One inbox

Wherever your audience is.

No more app-hopping. See every customer chat next to the rest of your work.

WhatsApp Business

Answer customer chats without switching apps.

Instagram DMs

Keep every DM, story reply, and question together.

Facebook Messenger

See Messenger chats next to everything else.

Telegram

Bring Telegram chats into the same shared inbox.

Email

Turn shared email into one clear conversation.

Web chat

A widget in 50+ languages, with your colors and logo.

No extra channels until they are tested. WhatsApp and Instagram setup needs Meta’s OK. We guide you.

How it works

From sign-up to first reply.

Set up for your type of business. No blank page.

01

Connect a channel

Pick WhatsApp, Instagram, Messenger, Telegram, email, or web chat. We guide you through the setup.

02

Load a starter template

Start with a setup for e-commerce, local services, or solo experts. No blank page.

03

Get your first reply

Your team and Hallo Reply work from the same inbox. You stay in control.

Hallo Reply

AI that knows when to hand over.

Answers only from the info you give it. Hands off to you when it is unsure.

  • Your info only

    Add your help pages and business details. Hallo Reply answers from those sources.

  • A real handoff

    When it is unsure, the chat goes to your team with the full history.

  • No surprise bills

    A fixed monthly AI allowance. When it runs out, AI pauses and your team takes over.

See how Hallo Reply works
S

Sofia

Instagram DM

Hallo Reply

Hi! Do you ship to Germany?

Yes. We ship across the EU in 2–4 working days. Want the shipping details?

Answered from your help page

Not sure? The chat goes to your team with the full history.

Starter templates

Start with your kind of business.

01

E-commerce

Shipping, returns, and sizes. Tag the chats that need a human.

02

Local services

Opening hours, prices, and service details. Keep the “are you free?” chats tidy.

03

Solo experts

Qualify leads with tags and spend your time on the conversations that matter.

EU hosting

Hosted on Google Cloud in the EU.

Your workspace runs in the Netherlands or Frankfurt. AI runs on Gemini through Vertex AI in the EU. Meta and Telegram still handle messages on their own apps.

Read about EU hosting
  • Google Cloud in the Netherlands or Frankfurt
  • Gemini through Vertex AI in the EU
  • Retention by plan, deletion on request
  • No advertising cookies
Get started

Put every chat in one place.

Start free, connect a channel, and load a starter template. No card on Free.